Last updated: 1 November 2026
We are real people and we read every message. Write to us about anything: an order, a refund, your data or just a question.
Company details
- Service: Light up Armenia
- Website: lightarmenia.com
- Company: [Company legal name]
- Taxpayer ID (TIN): [Tax ID]
- Address: [Registered address]
- Email: hello@lightarmenia.com
- Phone: [Phone number]
Support
- Email: hello@lightarmenia.com
- Response time: within 24 hours, including during 25–31 December.
- Languages: Armenian, English and Russian.
To help us answer faster, include your order code or the link to your personal page. Never send us your card number, CVV or card photos.
How to request a refund
- Write to hello@lightarmenia.com within 14 days of payment (or within 14 days of the date something should have been delivered).
- Include your order code, the payment date and amount, and what went wrong.
- We reply within 24 hours. Approved refunds go back to the same card through the bank, usually within 5–10 business days.
Full rules: Refund Policy.
How to delete your text or data
- Write to hello@lightarmenia.com, if possible from the email you used for the order.
- Include your order code and tell us what you want: delete your wish text, your place's name or words, your email, or get a copy of your data.
- We reply within 24 hours and confirm when it is done. The record of the payment itself is kept as long as Armenian accounting and tax law requires.
More: Privacy Policy.
Other pages
Terms of Service · Refund Policy · Privacy Policy · Delivery and Payment